"making appointment"

About: North Middlesex Hospital

recently rather than sending out specific appointments the North Mid have been sending out letter asking you to call to make an appointment within the next ten days. It is virtually impossible to get through to set up the appointment as mail boxes are usually full and it is impossible to leave a message. The main appointment line is so busy that on average my friends and have to wait about 30 minutes before speaking to an operator.

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Response from North Middlesex Hospital

Thank you for your feedback. I am the head of outpatient services mala.tailor@nhs.net and apologise for the difficulties you have experienced in trying to make an appointment and would welcome further feedback from you. Please do email northmid.centralappointments@nhs.net who will also be able to assist you to make an appointment.

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