"Caring and dedicated staff at Neptune"

About: Southend Hospital

Want to thank the staff at Neptune for looking after my 15 week old son for an overnight stay, he is on his way to a quick recovery due to the attention given to him throughout the stay, I want to especially thank the staff doing the night shift outside baby room two who came in throughout the night to give him oxygen and check his stats and giving him treatment accordingly. I felt at ease during my sons stay and staff gave us their time to listen to our worries. 5 stars for the team at Neptune. I will be coming up in the near future to donate some kids clothes as a thankyou to the team

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Responses

Response from Southend Hospital

Thank you for your post relating to your sons stay on Neptune ward. It is excellent feedback to hear that he was well cared for and I will ensure that your comments are passed to the staff. Thank you for taking the time to contact us and a donation would be fantastic, thank you. Wishing your son well for the future. Regards Louise McIver Patient Involvement Lead

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