About: Rochdale Infirmary Rochdale Infirmary Rochdale OL12 0NB
I attended the clinic today for review, at the check in desk I was grilled for personal details in front of a waiting room of patients which included phone numbers address gp, next of kin. Sensing numerous people were listening to my consultation I advised the receptionist that I had provided this information on two previous occasions, to which they replied this is a hospital! I refused to publicly give any further information to which the receptionist said no next of kin then! I was told to sit and then waited 2 hours to be seen! I was concerned about my car park ticket so asked how long I would be and was advised I was in next. I was seen by a registrar, this was my 3rd appointment since 17.2.14 and I still have no diagnosis or treatment. I am unable to have some investigations due to previous trauma and I was made to feel like I was doing something wrong by saying no to an investigation. I have lost 2 stone without trying but when the consultant entered the room they stated there was nothing wrong with me!! I produced pictures, but the consultant dismissed these and also dismissed my thoughts on what I thought was wrong. I tried to fight my corner, stating the unintentional weight loss, but the consultant shrugged their shoulders! I was distraught to think that I would have to go home and continue to suffer! I asked the consultant to try medication and I would buy it, but this was refused! In tears I left. I have been to previous appointments with this consultant and spoken to the back of their head whilst they spoke into a dictaphone or spoke to the nurse regarding me. I sat there unsure of what was happening and was asked to leave the room. I have rang the consultant's secretary for the complaints procedure but there has been no phone call back. What an absolutely horrendous service from start to finish! When I do get a diagnosis I will take it as far as I can down the complaints procedure. Avoid!