"Nobody told me what was going to happen next and I just feel forgotten"
Posted by Cadet701 (as ),
I’ve been having a sleep problem, and was given an appointment at the Sleep Clinic at Torbay Hospital. However, before my appointment date I didn’t receive a letter with any details or information. I didn’t know who I was going to see, where the clinic was or details of the treatment I’d have.
I attended the clinic and was seen to, but I was just given an oxy meter and sent away and told to wear it overnight. I was given no additional advice or information.
I’m still confused about the appointment and trying to find out what has happened to my referral. Usually I’d be able to see a named specialist, but I felt like I wasn’t seen properly or provided with any useful advice. I even tried phoning the automated service at Torbay Hospital – I asked for the Sleep Clinic but was transferred to the Sweet Shop! As far as I’m aware, this happens quite often.
When speaking to the hospital I asked about my referral, and I was told it was with the referral service.
I feel like a tennis ball, being batted backwards and forwards. I’m concerned my sleep problems are a result of an illness I had over Christmas. It’s really disturbing falling asleep suddenly, sometimes whilst I have food in my mouth. Nobody told me what was going to happen next and I just feel forgotten. I expected to at least see a neurologist or have a brain scan. Now I just need to wait for the results of the oxy meter, but I’m not sure how long it will take and this has left me feeling anxious.
Why wasn’t I given a letter and a proper appointment?