"Abysmally handled"

About: Goole & District Hospital (Acute)

I went to Goole today with my ankle which i went over on 8 weeks ago, stupidly i left it as i thought it would be a waste of hospitals time for something that self heals. Anyway 9 weeks on and it is no better. I waited two hours to be told that i have to go for an Xray at my Local GP and they couldn't do it here. I said to the doctor that Local GPs don't have X-rays ... The member of staff argued with me and said they do.... I have just called my doctors and they don't !! Very very annoyed as i had to travel 40 minutes to get to goole and i don't drive. I am just going to leave it now as i cannot get to goole again. Stuck with this problem. Bad bad service.

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Responses

Response from Goole & District Hospital (Acute)

Hello, I'm sorry to hear about this experience and apologise for the delay in responding. We would like to look into this further but will need some addtional information from you in order to do that - please could I ask you to call our patient advice and liaison team on 01724 290132 or email them on nlg-tr.pals@nhs.net Many thanks Sarah Mainprize