"Excellent Service"

About: Biggart Hospital

(as the patient),

I had an extremely painful ankle which was swollen - no reason for this. I contacted podiatry and was given an appointment to be seen the next day. The podiatrist(Joseph) was very thorough and explained everything carefully, I had tendonitis. He gave me insoles to wear, excercises to do, and instructions on how to help make my recovery. All the staff at the Biggart Hospital in Prestwick were friendly and helpful.

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Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran

picture of Eunice Goodwin

Dear mishka,

I am very glad you found the team at the Biggart (Podiatry) to be so helpful and friendly. Thank you so much for taking the time to let us know about your care, I have passed this to Joseph and the team and they were very pleased to hear your good feedback. I hope your ankle is getting better now.

Best wishes,


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