About: Lister Hospital

The midwives need to remember there are real people (often young/inexperienced and frightened) at the end of medical care given. Having been birth partner and witnessing after care when things don't go to plan I am stunned at the lack of empathy and support. Apart from a couple of exemplary midwives. The nurses station on ward you go on after having baby needs to remember it is not a meeting place for staff chats and ignoring patients requests. The few midwives who did show professionalism, respect and kindness I have nothing but gratefulness to. The ones who forget the mum and baby matters, shame on you.

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Response from Lister Hospital

We're sorry that you felt some of your midwives let you both down - we will, of course, make sure that we feed this back to the maternity team so that they can reflect on your comments. We know that our senior midwife, if you are willing to do so, would really welcome talking through your experience with you as this will help her identify the areas of poor practice and get them tackled. Please can you email us at generalenquiries.enh-tr@nhs.net so that we can arrange for this to happen.

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