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Night staff

Story from nhs.uk

"Night staff"

About: University Hospital Of North Durham

After taking my son to this hospital last night we were very impressed with the staff on duty. They were very efficient very friendly and nothing was too much trouble. When they said they were going to do something they did it straight away no hanging around. The only waiting we did was for blood results and CT results and if they said we would have the results in an hour and a half we got them in that time. Other hospitals we have been to we have been sat for hours just waiting to see someone but not here. I can't thank the staff enough for all the help they gave my son last night. 20/03/2015 In future we will ask if we can be taken to this hospital.

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Responses

Response from University Hospital Of North Durham 9 years ago
University Hospital Of North Durham

Submitted on 23/03/2015 at 10:45
Published on nhs.uk on 24/03/2015 at 00:00

Thank you for providing feedback on your son's recent visit to the University Hospital of North Durham Accident and Emergency department. I am very pleased to hear that you had a positive experience and that you are happy with the care your son received. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your very kind comments will be shared with the Matron to pass on to the staf for you. I know they will be encouraged by your positive comments. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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