"Thank you staff of wards 11 and 31"

About: Leicester General Hospital

I went into Ward 11 on Monday morning for a laparoscopy and spent Monday night and Tuesday in Ward 31, I also spent time on both wards last December. A big thank you to all staff on both wards for your care, professionalism and sense of humour during both my stays. You made me feel comfortable and at ease, and I could see that other patients felt the same, at a very stressful and worrying time. The interaction, understanding and teamwork between nursing staff was excellent and made certain that patients received the best possible care. All the nursing and non-nursing staff I met were brilliant but I'd especially like to thank the day and night shift nursing staff in bay 5 on Ward 31 for your care, help, friendliness and understanding, it made a real difference.

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Response from Leicester General Hospital

Dear reviewer, Thank you very much for sharing your gratitude for the high level of care, compassion and professionalism our staff showed during your recent stay with us. Positive feedback like this goes a long way in boosting staff morale during a challenging time for the NHS. We have passed this onto the matrons and ward sisters for 11 and 31 so they can share with the wider team. Best wishes Communications Team Leicester's Hospitals

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