"Failure of Devon Partnership Trust as an organisation"
About: Devon Partnership NHS Trust / Crisis resolution Devon Partnership NHS Trust Crisis resolution EX2 5AF
Posted by Scared for mental health patients (as ),
I am the mother of a service user who is cared for in the community. I have been concerned for a long time about the lack of effective supervision from DPT staff of community services who are providing care. The the staff I have met have been complacent and defensive of the poor service that DPT offers. Complaints through PALS are not responded to quickly or at all in my experience. I do not trust the staff I have spoken to and the organisation itself seems to cover up problems as the complaints procedure is ignored.