"unacceptable Waiting times and attitude of staff"
About: Queen Elizabeth I I Hospital / Clinical haematology Queen Elizabeth I I Hospital Clinical haematology AL7 4HQ
Posted by KarrieL (as ),
Had have a fasting blood test. I cannot eat after 6 at night which is fine and arrived at QE11 next morning at 9am to find the room full to the brim and queue outside the door. after standing in the cold for 10 minutes and starting to feel a little sick, I decided to go home and try again later. Returned 2 hours later to find the same scenario, however I spoke to the receptionist and asked if it would be possible to make an appointment as I was starting to feel ill now after fasting 15 hours and I could see that I would have an approx. 1 hour wait. The receptionist was quite rude and said I could not have the test as I had now fasted too long, I couldn't make an appointment and would have to come back another day and sit and wait! I was also told that not having anything to eat after 6pm could still mean I would be fasting too long and we don't have anyone here at 7am in the morning! That's the NHS for you.