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excellent care

Story from nhs.uk

"excellent care"

About: Arrowe Park Hospital

I was brought into a&e on by my husband in a very bad way having had a fit on the first day of my half term holiday on 16th February last month. The team in a&e were amazing and after suffering a very serious fit was admitted to intensive care. That staff throughout my 4 days there were absolutely wonderful to both myself and my very anxious family.Each and everyone helped us all through a very difficult time with their care and support and I would like to thank them all for everything. We are very lucky to have such incrediblly skilled, careing ,incredible people and I thank you all for everything. Barbara Melling.

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Responses

Response from Arrowe Park Hospital 9 years ago
Arrowe Park Hospital

Submitted on 20/03/2015 at 18:31
Published on nhs.uk on 21/03/2015 at 00:00

Thank you very much for your kind comments. We are extremely grateful that you have taken the time to provide this feedback. Our staff work hard to try to ensure that a patient’s experience whilst at the hospital is as pleasant and comfortable as possible, and they are always considerably heartened and motivated on learning how much their efforts have been appreciated. We have passed your kind sentiments to staff in our Emergency Department. If we can be of further assistance in any way, please do not hesitate to contact the Patient Advice and Liaison Service (PALS) on freephone 0800 432 0251, email wih-tr.pals@nhs.net or in writing to PALS, Arrowe Park Hospital, Arrowe Park Road, Upton, Wirral, CH49 5PE. Wirral University Teaching Hospital NHS Foundation Trust

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