About: Queen's Hospital (Romford)

Perfectly Professional. Just want to thank the Duty team in AnE last night in Romford for fantastic care of my mother, following a stroke. We were involved and explained the decision to administer Clot-blocker medication, and the Duty Doctor was fantastic with us and of course Mum. People are far too quick to complain - No one wants to be in these situations, but we felt informed, and were well updated thru the whole process, in which he was incredibly thorough. Thank you!!

Story from NHS Choices

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Response from Queen's Hospital

Thank you for your comment on NHS Choices. I am really pleased that you were impressed with the duty team in our emergency department. I am glad that you felt communication with our staff was good, this is an important aspect of our care and it is pleasing to read this. I will enjoy passing on your comment to our staff and wish your mother a speedy recovery. Yours sincerely, Nadeem Moghal Medical Director

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