"Visited A&E after falling and injuring my shoulder"

About: Cheltenham General Hospital

I found the receptionist very friendly and courteous. The triage nurse was very efficient. I saw a nurse practicioner who put me at ease and assured me I wasn't making a fuss about nothing. They were friendly and treated me with respect. After an xray to ensure that nothing was broken, they gave me advice and a sheet of exercises to help recovery. I felt that I had received excellent care.

Story from NHS Choices

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Response from Cheltenham General Hospital

Hello, Thank you very much for taking the time to share this feedback with us. It's good to hear you were well looked after in A&E and we will pass your comments onto the team at Cheltenham. Best wishes The team at Gloucestershire Hospitals NHS Foundation Trust

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