"Jasmine ward - excellent care received"

About: Newham General Hospital

I would like to thank the doctor and wonderful nurses who treated me today on jasmine ward. I was very nervous but didn't dicuss this and they were so kind and reassuring. They all took every care to ensure I felt as comfortable as possible. All staff explained the procedures and next steps very clearly. The ward and bathrooms were very clean and there was always somebody around to help. There was no member of staff on this ward who didn't smile and speak very considerately to all the patients. I really do appreciate the care I received today.

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Responses

Response from Newham General Hospital

It is great to hear of your experience whilst you were with us on Jasmine Ward. All of your comments will be passed onto the team there so that the doctors and nurses can see them. Thank you for taking the time to share your feedback – our doctors and nurses strive to provide a high standard of care and to reassure patients at all times. Kind regards Barts Health NHS Trust

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