"Great experience of the NHS"

About: Queen's Medical Centre / Accident and emergency

(as a relative),

After three days of constant vomiting, my 6 year old son was referred to QMC by our GP. The relationship between the GP and the hospital was fantastic! We were quickly and efficiently sent over to the hospital. My GP was excellent and very fast acting in this respect. At A&E, we were seen in 15minutes, which seemed frustratingly long at the time, but I now appreciate was very quick. The triage nurse saw my son, and he was put on a drip to immediately begin rehydrating him, he looked very poorly! He then had thorough examinations by three doctors, who were calming and knowledgeable. They found a heart murmur, which concerned them, so my son was kept in overnight which also helped with his rehydration. My wife was allowed to stay with him and he was discharged the next day. Before he was discharged, we saw the chief cardiologist who assured us that the heart murmur was a result of my son's body fighting the illness, so hard. Though, he kindly offered us reassurance and follow up if we wanted. It was a great experience of the NHS, all at the hospital were brilliant. If I had one small criticism it was the slight lack of communication when waiting for doctors to see my son. A bit of guidance or time line for when to expect someone would have been nice. Still- many thanks!

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