"My spinal surgery has been cancelled twice"
About: The Royal Victoria Infirmary / General surgery The Royal Victoria Infirmary General surgery NE1 4LP
Posted by Kit Kat (as ),
I was due to have an urgent microdiscectomy operation on my spine in early January 2015 at Newcastle RVI but it was cancelled due to an emergency and rearranged for early February.
In early February, I attended the hospital on the afternoon before surgery was due to take place, got settled into my bed without any problems and I was 'Nil by Mouth' from midnight that night. I was prepared for surgery early the following morning and told to wait. It wasn't until 3. 45pm later that day that I was told that my operation had been cancelled for the second time. This was due to another operation which had taken longer to perform than anticipated and my surgeon had basically run out of time so I was told to go home.
I was not given a rescheduled date for my operation, in fact I've not had any correspondence initiated by my consultant or his team. I have rang various people and been given the run-around. I've been in touch with PALS and even they can't seem to get any answers.
It's been over 28 days since my operation was cancelled and still no word. I am of the understanding that patients whose operations are cancelled at the last minute, and who are not offered a new date that falls within 28 days of the original operation, may select a hospital of their choice at which to receive surgery. Is this true?
Because of the lack of information and care, I have resorted to writing a letter of complaint to the Chief Executive of the hospitals trust and expect some kind of written apology/acknowledgement and a hopefully a new date for my surgery soon, I will not hold my breath!
I've mentally prepared myself for months as its quite a painful procedure, I had a similar operation on 2010 and know what to expect, its not pleasant! ! ! . I've had a lot of time off work sick because of my condition and I am worried that because this is dragging on for so long will it will have a decremental effect on my career prospects. I feel stressed, worried, and extremely disappointed by the NHS. I feel nobody cares about me and I really don't know what to do next.