"Great care when I had my tonsils out"

About: Russells Hall Hospital / Ear, Nose and Throat Russells Hall Hospital / General surgery

(as the patient),

I was really nervous before my operation but I have to say the anaesthetic team were beyond amazing with trying to keep my calm. And when I woke up the lady who was with me was amazing too. Told me that I was ok and took me to my ward spoke to me all the way she was such a lovely lady.

Also the ladies at b6 were really good, was worried about going to the toilet as I was light headed so one of the nurses held me up all the way, I was also given more pillows as I can't lie on one pillow she brought out 2 for me she was such a lovely nurse.

I am now back at home in pain but it will be better soon I hope thank you Russell's hall hospital with your great staff: )

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Responses

Response from The Dudley Group NHS Foundation Trust

Thank you for posting your positive feedback about our staff on ward B6.

It is really great to hear that you were so pleased with the care you received during your stay. We are delighted to know you felt so well looked after by all staff involved and that you were impressed with the treatment you received before and after your surgery.

It is our aim to offer the highest standards of care and we are pleased to hear this was exactly your experience.

We have passed your lovely comments on to the team. We would like to wish you a speedy recovery and all the best for the future.