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"Care and compassion at Good Hope Hospital"

About: Good Hope Hospital / Trauma & orthopaedics

(as the patient),

I would like to thank all the staff at Good Hope Hospital for their care and professionalism on the occasion of my 5 day stay in ward 15.

Right from the 5 medics meeting me in resus on my arrival by a very efficient 999 ambulance, the surgeons, Mr Sonsale and his team, that operated at nearly midnight on an open double fractured ankle and the professionalism, care and compassion of all the staff, both nursing and ancillary staff on ward 15.

I found the food hot, good and plentiful with a good varied choice of menu.

On my discharge, then to the fracture clinic, the clerical staff, plaster room staff, doctors and nurses were all very good, friendly and efficient.

We only seem to hear bad news of our NHS, nobody wants to hear good news, well I hope people read this good news and the staff of Good Hope throw their chests out.

Thank you all once again.

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Responses

Response from Arne Rose, Consultant, Associate Medical Director for Good Hope Hospital , Management, Heart of England Foundation Trust 9 years ago
Arne Rose
Consultant, Associate Medical Director for Good Hope Hospital , Management,
Heart of England Foundation Trust

Consultant

Submitted on 09/03/2015 at 08:38
Published on Care Opinion at 15:03


Dear Sir / Madam,

thank you for your feedback, I will make sure this is passed on to the teams.

If you want to be involved in making this hospital better, we have a patient and carer involvement group which meets regularly. Please be in touch.

arne.rose@heartofengland.nhs.uk

I hope you have a speedy recovery.

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