"Information on care"

About: King George Hospital

Why not produce your own leaflet for patients to take home to explain their treatment, how to care for the catheter, what possible side effects there are, catheter care clinic details and a first appointment date? Why should patients need to google this and find results from several other hospitals in the UK?

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Responses

Response from King George Hospital

Thank you for your comment. I am sorry our staff did not give you the information you needed when you visited our hospital. We do have leaflets available, and I have asked the matron for Urology to look into why this did not happen. If you need further assistance, please contact the department, or our PALS team on 01708 435 454 or email PALS@bhrhospitals.nhs.uk. Yours sincerely Wendy Matthews Interim Chief Nurse

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