"A&E waiting time"
About: Princess Royal University Hospital (Orpington) Princess Royal University Hospital (Orpington) Orpington BR6 8ND
In A&E for 18 hours. 16 hours on a trolley and 2 hours in a chair. I can not fault the A&E staff though, they all do an amazing job under very difficult conditions and the care received there was exceptional. However, doctors in certain other departments could learn a lot from the A&E staff in regards to treating patients with respect and kindness and actually listening to what the patient is trying to explain. I was told very conflicting information by several doctors during my 24 hour attendance at the PRUH, left thoroughly confused with no explanation and felt I was treated as a waste of time and a fraud which is not the case (this was not in A&E). May I suggest doctors introduce themselves by name and job title?