"My husbands care"

About: Derriford Hospital / Accident and emergency Mount Gould Hospital

(as a carer),

He was paralysed in September. Discharged into unsuited sheltered housing in December , with the wrong equipment which caused him to have an accident. He was dropped off at A&E at Derriford and left there. He has met his OT once and not heard from her for over a month. He has had to sort all his own medical supplies. The OT has done nothing to help and not even bothered to come and pick up the wrong shower chair left for him.

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Response from Genny Turner, Senior Quality Facilitator, Plymouth Hospitals NHS Trust

Dear KJ85

Please would you be kind enough to give our PALS (Patient Advice and Liaison Service) Team a call on 01752 439884 or email plh-tr.PALS@nhs.net.

The PALS team will take further information from you, about your husband’s details and care. This is aid their investigation into your concerns.

Best wishes


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