"Outstanding"

About: Royal Orthopaedic Hospital

Orthopaedic consultant surgeon and his team made me feel as if they were my personal physicians and at no time did I feel pressured or ‘out of the loop’. I was fully appraised every step of the way which enabled me to make informed decisions pertinent to my care. In my humble opinion, we are blessed to have such a quality surgeon who exudes confidence and instils a therapeutic relationship from the start. I can not thank him enough for the care provided. The team on ward 1, pain management and HDU were fantastic, and by team, I mean from the domestics to the Doctors, the care I received was second to none. I would like to mention individuals; but they were all so good I fear it would undermine the outstanding work of those I did not come into contact with. I am currently with the BIU who have evidently continued to maintain the high standards when delivering excellent care and support. I cannot fault the care or treatment, EVEN the food was excellent

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Responses

Response from Royal Orthopaedic Hospital

Dear Mr Carroll, hello and good morning Thank you very much for your wonderful review and feedback. I'm so pleased to hear you were involved with all stages of your treatment and the teams that looked after you made you feel so cared for and looked after as an individual. I will of course share this with your Consultant and the whole team that looked after you in all the areas you mentioned. with our best wishes for your continued recovery and wellbeing Claire Williams, Patient Relations Manager

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