"Had to leave after a very long wait- Eye Dept"

About: Sutton Hospital

Waited over an hour with no communication. Various people arrived after me but seen well before. Waiting system appears dated and had to leave in the end due to parking ending and did not want to get a £60 fine. Very Poor.

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Response from Sutton Hospital

We’re very sorry to hear that you had to wait so long for your appointment. Could you please contact our Patient Advice and Liaison Services (PALS) team on 020 8296 2508 or via email at pals@esth.nhs.uk so that they can look into what has happened and address your concerns?

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