"AE"

About: Eastbourne District General Hospital

I fell two days ago and broke my wrist. I went to Eastbourne AE where the staff were helpful and reassuring. I was assessed and x rayed quickley which was different to stories of long delays.I particularly want to thank the plastering dept.Evan the pulling to reduce the fracture was done with care and humour (plus some painkillers) I needed further surgery and the staff tried so hard to get me on their list that day.It was full and they then organised admission to The Conquesr Hastings the next day.I felt great trouble was taken .I am now home and pinned together.A big thank you.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Eastbourne District General Hospital

Dear Deborah Thank you for taking the time to provide feedback on your experience with the A&E and the Plastering department at Eastbourne DGH. As a Trust, staff work very hard to provide a high quality standard of care and your posting is clearly a good example of this. We will ensure that your expression of appreciation is shared with the all the staff concerned. May we also let you know that another way patients and families can give feedback is by contacting Healthwatch East Sussex. They are your independent consumer champion for health and social care and would like to hear from people about their experiences of health and social care services. Their role is to make sure your views and feedback are heard and affect the decisions made by the people who deliver your services. You can contact Healthwatch: by phone: 0333 101 4007, text: 0779 410 0409, email: enquiries@healthwatcheastsussex.co.uk or visit the website www.healthwatcheastsussex.co.uk We send you our kindest regards and hope that you continue to make a good recovery from your injury. Patient Experience Team.