"Thank you"

About: Salford Royal

I was referred to the CFS/ME clinic at Salford Hospital and understand it is part of the Endocrinology Dept. I was relieved to get an appointment so soon and was seen in Clinic on a Saturday. Thank you to the staff who were working hard in the weekend clinics. I was treated with both respect and dignity by the nurses and Dr. They listened to what I had to say and in explained my treatment in a way I could understand. I had many more blood tests (by a very caring and kind female nurse who takes great interest in her patients) and examination by the Dr. to make sure I got the correct diagnosis and was even referred to a website that gave information on my condition and how the treatment works...a really good handout! I feel I have been grappling in the dark for so long trying to make myself well and its been exhausting and very frustrating. Thankyou so much.

Story from NHS Choices

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Response from Salford Royal

Many thanks for your review, we are very grateful to you for taking the time to do this and are very pleased to hear that you had a positive experience of Salford Royal's services. We will pass on your comments to the Endocrinology Department so that they may be fed back to staff who will be glad to receive such positive feedback.

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