"Op cancelled"

About: Norfolk & Norwich University Hospital

Took my wife into hospital at 6.30am for her op for her gallbladder to be removed, had been on waiting list in extreme pain requiring oranoaph for pain relif for 3 months, had a phone call the night before saying she was 1st on the list. Got in & gowned up ect, left the hospital, got a call at 11.30am op cancelled as there was no beds. Crazy

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Responses

Response from Janice Bradfield, Senior Communications and Membership Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust

We are very sorry to hear that your wife's surgery was cancelled at short notice. If you would like to speak to someone about what happened, please contact our Patient Advice and Liaison Service at: pals@nnuh.nhs.uk

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