"ECG Outpatient Appointment"

About: Bishop Auckland Hospital

To the lady who carried out a ultrasound scan of my heart this morning. I would like thank her for efficiency and professionalism and making me feel at ease during what could have been an embarrassing procedure. She was very polite and friendly and in my opinion she is an asset to your department.

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Response from Bishop Auckland Hospital

Dear Patricia Thank you for providing feedback on your recent visit to Bishop Auckland Hospital and the ECG department. I am very pleased to hear that you had a positive experience and that you are happy with the care you received. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your very kind comments will be shared with the manager of the department to pass on to the member of staff for you. I know they will be encouraged by your positive comments. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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