"A place of safety"

About: Kingston Hospital

My mother who is 91, was ill on Wednesday. NHS 111 referred us to an out of hours GP who then passed us to A&E. My mother was admitted for 3 days and is home with medication. I would like to complement the Hospital on the professionalism and good humour of their staff at every level. It is never a joy to be ill but the people in Kingston got close. My mother was given immediate treatment and then given a series of tests. We were there for some time as she was clearly not critical but everything that could be done by the A&E staff, was done. We were kept well informed at every stage and the degree of kindness and patience displayed was beyond compliment. Many thanks David

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Response from Kingston Hospital

Many thanks for your supportive comments with regard to our A&E department and the NHS. We really do value your feedback so we will be sharing your comments with the A&E team.

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