"Changes in prescription service for incontinence supplies"
About: Rotherham PCT / Continence service Rotherham PCT Continence service
Posted by MQ (as ),
> I got the letter about these changes after they had taken place, not before
> My previous incontinence products supplier kept contacting me, even though I had phoned them to say I am moving to a different supplier
> The new prescription service didn't copy all the items of incontinence products I use--into their new system--from my previous supplier. I had to phone back and forth several times to update their list.
> The new supplier, in their over-eager stance to please, supplied the missing items first, then kept asking me for prescription. They should have told me to get the prescription first, then supply them--not the other way round.
> There should be a online users' forum for each local prescription service, so that users can share their concern and get advice from each other