"My care did not feel compassionate"
About: Western General Hospital / Minor Injuries Clinic Western General Hospital Minor Injuries Clinic EH4 2XU
Posted by Swss15 (as ),
I firmly believe that it is the small things that make a big difference. Whilst cutting vegetables the knife slipped and I cut into my finger. It was extremely sore. I attended minor injuries.
The receptionist was really welcoming. I was seen very quickly and a dressing applied. But the nurse never introduced herself. I was not asked if it was sore or if I wanted a pain killer. My care did not feel compassionate.
I am very sad to read previous comments similar to mine on this site. Minor injuries is a really effective service but it needs to address some fundamentals.