"A & E treatment"

About: Leicester Royal Infirmary

On Friday 6 Feb I attended the A & E department. During my visit I was seen by a triage within 15 mins. I was seen by a doctor within the next hour. An xray was done and results produced over the next hour. A fracture clinic nurse saw me within half an hour of the xray results. An oral specialist then administered my facial stitches. In the last half hour my prescription was processed and dispensed. Overall I was there for nearly 5 hours but given the number of practitioners I had to see this represents an excellent service. The staff who dealt with me were wonderful. This is the first time I've used the A&E service in nearly 10 years and the service was brilliant. Thank you very much.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Leicester Royal Infirmary

Dear Reviewer It’s great that you had such a positive experience of our A&E department - we are really pleased! Thank you for taking the time to leave your comment. We will share it with the team who will also be really pleased. We wish you well in your recovery. Sincerely Communications Team Leicester’s Hospitals

  • {{helpful}} of {{total()}} people think this response is helpful