Posted by PatriciaW (as ),
My 77 year old mother had an appointment for an endoscopy in mid-December. After struggling to get to the hospital, as she suffers from COPD, she was asked to get prepared for the endoscopy ie, undressing (which takes up all of her energy) and putting on a gown. Just as she was about to get the anaesthetic her doctor came in and said he had enough information on her and that the endoscopy was not required (this appointment could have been used for someone else). This is fair enough, and I am sure the doctor had his reasons, but the fact that I had to take time off work to accompany her, only to be told she didn't need to be there was very annoying as I may need this time in the future. Can I also mention the positioning of the COPD Clinic. Whoever decided to place the clinic at the end of a very long corridor, clearly didn't think this through. On one occasion, when I had to accompany my mother (just as well I did), after arriving at the clinic, she was asked to go for an X-ray at the back end of the hospital and then return to the COPD Clinic would have been extremely exhausting if I had not taken the wheelchair with me.
The reason I am writing this, is out of concern for my mother and other patients who suffer from the same illness. It seems to me that there is no thought put into these appointments in order to make things easier for the patient.