"emergency eye clinic"

About: Southend Hospital

Thank you to all the staff for their great care and efficiency when my husband needed emergency surgery for a detached retina. People are too quick to moan about the NHS but we couldn't have asked for more. Although we had to wait several hours on each appointment day, we expected it. We were just so pleased that his eye was treated so quickly from the moment we noticed the problem. It was reassuring that he saw the doctor on the Monday and then the same doctor operated the next day. This may have been luck on our part, but it gave us a good feeling of continuity and confidence in the whole experience. Thank you :)

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Responses

Response from Southend Hospital

Thank you for your post relating to your husband's surgery. Firstly, I am pleased to hear that operation was successful and that it was treated so quickly. It is great to hear success stories and we do like to ensure we have plenty of them to send around to staff. I will certainly ensure I pass this on and wish you all well for the future. Regards, Louise McIver Patient Involvement Lead Southend University Hospital NHS Foundation Trust

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