"Happy patient"

About: Basildon University Hospital

I know a lot of people have a low opinion of Basildon Hospital but I have never been an inpatient so I cannot say how it is 'on that side of the fence'. However I have had my bloods taken in the past and they have always been accommodating and professional. Yesterday I had chest pain and took myself to A&E for the first time. I was there for 4.5hrs but in that time I had a number of tests performed. The staff were helpful and courteous and the department was pleasant considering it was A&E. All in all a good experience.

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Response from Basildon University Hospital

We are pleased that your recent experience of care within the Emergency Department at Basildon and Thurrock University Hospitals NHS Foundation Trust was a good one. We will forward on your kind words to the department staff, who will be happy to receive them. May we wish you well.

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