"Still waiting and waiting"

About: Freeman Hospital

I left a review earlier as I had been waiting since august for a follow up appointment despite a few scans. I did take up the opportunity of speaking to the sister who was very pleasant. She also just told me to take the stone I had passed to my doctor . The doctor was most surprised that the hospital was not even interested in analysing it so as to prevent further problems. She also said that a letter had been dictated and I would receive it shortly. Guess what --- I have not received any letter nor has my doctor , I did have another ultrasound on 2nd January but still not got a letter about that either. I cannot get any travel insurance to see my brother who lives abroad and is in his late 70s . This has gone on since August . It is now February 10th . I phoned the Nuffield and can get an appointment with the same consultant not his registrar in 10 days if I pay. Being waiting 7 months on nhs . Paid into the nhs all my life but the rich get the treatment with the NHS consultant in 10 days.

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Response from Freeman Hospital

Thank you for contacting us again with your issue concerning your appointments. Having spoken to you previously regarding the delay in your correspondence, Matron Sally Ridley is disappointed to hear that you still have not received your most recent letter. We would wish to offer our sincere apologies for the delay. Matron Ridley has arranged for a copy letter to be posted out to you and is keen to contact you to confirm that the letter has been received and to discuss with you arrangements for follow up appointments, she is available on 0191 2448822 and is very keen to be of assistance to you. Once again please do accept out apologies for this delay.

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