"I am completely dissatisfied with the service"
Posted by Nile843 (as ),
I am completely dissatisfied with the service. I am awaiting a dietician referral for my 3 month old baby. Referral sent by my GP was great but once received by yourselves was poorly handled. I got a text on sat 22 nov unable to call till Monday expecting to make an appointment, only to be advised that you will only now send my referral over to PRH for them to contact me with an appointment. I feel this was a waste of time and also caused unnecessary delay.
What would of happened if I was unable to call till Friday of the week. My referral would have been sat there for no reason. I am advised that it used to go straight across for dietician appointments. That seems a much better way of handling them. I look forward to your response.