"Really impressed with TRAQS"

About: Telford referral and quality service (TRAQS)

(as the patient),

I was contacted by Traqs within Two weeks which I was really impressed with. The hospital choice was excellent and I was given plenty of times for different hospital’s. The lady I spoke to was very polite and nice so I felt at ease with her.

Thank you for your service!

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Responses

Response from Helen Handy, TRAQS & CAB Co-Ordinator, Telford and Wrekin CCG

Dear Aspire363

Thank you for taking the time to share your positive feedback with the TRAQS Team.

TRAQS was established with the aim of providing patients with a choice of location and a convenient date/time for their appointment and I am pleased to hear that we were able to arrange a suitable location/date/time for you to attend. We take customer service very seriously and I am pleased to hear that the person you spoke to was very polite and that you felt at ease with her.

Thank you again for sharing your experience with us.

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