"Thank you"

About: Kettering General Hospital

I had routine screening on the 26th November 2014, I received a recall letter on the 5th of December had a biopsy on the 11th December, cancer was confirmed on the 19th December. I had an operation on 13th January and I am now on the road to recovery, which is fantastic as was the care I received. Right from the start I was made to feel that I and my feelings were important, every thing was explained in as much detail as I wanted, I had follow up calls at home, the atmosphere in the department was relaxed and friendly whilst also reassuringly professional.I can't praise the team enough.

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Responses

Response from Kettering General Hospital

Thank you very much for sharing your experience at Kettering General Hospital. I am really pleased to hear your experience of our Breast Unit was so positive and I will share your review with the whole team. It is important for us to ensure that all patients have a positive experience and that continuity of care is maintained to the best of our ability. We are always really pleased to receive such positive feedback. Jo Milton Interim Lead Nurse-Surgery

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