"Excellent care and lovely staff"

About: Glasgow Royal Infirmary / General Medicine

(as the patient),

I was admitted during a very, very time busy for the hospital. The staff in ward 9 were fantastic! ! Great patient care and worked non-stop, long shifts. The Ward manager in particular was excellent. I don't think the nursing staff get enough recognition for the Job they are doing.

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Response from Lorna Gray, Patient Experience, Public Involvement Project Manager, NHS Greater Glasgow and Clyde

Dear HH22,

Thank you very much for your kind comments about the nursing staff on Ward 9 - it is fantastic that you have taken the time to give the staff that recognition and I know that they will be really pleased to hear your positive feedback.

I will ensure your comments are passed on to the staff on the ward as well as the managers of this service.

Thank you again,


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