"C40 Beynon day case unit 21.01.2015"

About: New Cross Hospital

At reception l was greeted with a warm smile and a good morning which made me relax a little ..An hour later l was taken on the ward where l changed into my surgical gown the nurse was very helpful and polite. .short while later the plastic surgeon explained the procedure so professionally ..he was friendly and happy and told me im going to theatre soon...on arrival at the theatre the staff were out of this world with the care and support during my operation which I was awake ..the service was brilliant and team work was unbelievable ..they have got it right ....thanks to everyone .....

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Responses

Response from The Royal Wolverhampton NHS Trust

Dear Martin Dyke

Thank you very much for taking the time to post your comments relating to your recent patient experience. I will share your comments with our staff.

I wish you well with your recovery!

Kindest regards

Carol Bott

Head of Patient Experience and Public Involvement