"Sec only works mon to Thursday as so given answer..."

About: Tameside General Hospital

Sec only works mon to Thursday as so given answer machine message which was ; Unhelpful as refereed onto outpatient when I was placed on 10 min queue Nature of answer machine message is poor & unprofessional Poor service when it's concerning colorectal cancer

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Responses

Response from Lindsay Stewart, Deputy Director of Nursing, Tameside and Glossop Integrated Care NHS Foundation Trust

Many thanks for posting your comments. Please can I ask that you contact the PALS and complaints department in order for us to address your concerns?

Telephone:0161 922 4466

Palsandcomplaints@tgh.uk

John Goodenough

Director of Nursing

’Would you like to help the hospital to improve its services further? We are currently looking for patients and carers to become involved in a development called “Patient Stories”. We want to know more about our services from the point of view of those who received them – what was good, bad, what could be improved, what should be changed. Want to know more about what’s involved? Please contact John Goodenough, Director of Nursing at

john.goodenough@tgh.nhs.uk

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