"Urgent care centre leaves a lot to be desired"
About: Croydon University Hospital Croydon University Hospital Thornton Heath CR7 7YE
Posted by Anonymous
I chose to go to the urgent care centre after failing to get an appointment with my GP and calling NHS 111 about making the best choice for advice about stabbing pains in my foot. I have a rare longterm condition and I am prone to repeated injuries. On their advice I went to the urgent care centre to get short term advice whilst I wait for more specialist advice. I was seen by a member of staff who took my temperature, blood pressure etc. For a pain in my foot? Why? He didn't speak English so he couldn't explain it to me. I then waited 2 hours to be seen by a nurse practitioner who had never heard of my condition. She said I needed specialist advice so there is nothing the urgent care centre can do. If you have an obvious condition like a broken leg, and you don't mind not being able to communicate with the people looking after you, this may be the best choice for you. Otherwise, go somewhere else.