"Could try harder"

About: University Hospital Of North Tees

1. Named nurses frequently do not know their patients 2. Staff give conflicting information to relatives about how the patient is progressing 3. Nursing staff seem to have very little knowledge of common complications 4. The food is poor quality and there is inadequate provision for those with special dietary requirements. 5. Heaven help you at the weekend when staffing number are dangerously low, particularly if you need physio

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Response from University Hospital Of North Tees

We are very sorry to hear of your concerns. We would be more than willing to discuss these with you. You can do this by emailing patientexperience@nth.nhs.uk or phoning 01642 624719. If we do not answer straightaway please leave a message and member of the team will ring you back as soon as they can.

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