"Ridiculous waiting times at fracture clinic"
About: Queen Elizabeth Hospital / Trauma & orthopaedics Queen Elizabeth Hospital Trauma & orthopaedics Birmingham B15 2TH
Posted by Lesmarlu (as ),
I waited over 3hrs for a clinic appointment, attended a routine fracture clinic appointment in outpatients at QE Hospital Edgbaston. Everyone was complaining no communication between patients and staff.
I enquired about how long our wait would be was told there was 13 people in front of us our appointment was 9. 45am we didn't get seen until 1. 10pm.
To make matters worse seats were available in waiting area however I was told to give up my seat by a member of staff to a patient but yet I was the only person singled out despite having health problems myself that make standing difficult, other carers and relatives were allowed to sit.
Also mixed messages were given one minute we were told it was a twenty mins wait then it was we would be seen by 11:30am, poor communication all round.