"The communication between Doctors very poor..."

About: Royal Alexandra Children's Hospital

My little girl needed treatment for her Eczema(suffers since birth), the doctor and the nurses staff at A & E were wonderful and reassuring about the treatment,they were kind and caring also professional. but when we were visited by the next day a different doctor.it was a great disappointed when they discharged us without even listening to the mum concerns.I rather have the A & E staff at Royal Alexander hospital I know i wil be looked after very wel then other doctors at the hospital at 9 floor department.Not happy at all.

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Responses

Response from Royal Alexandra Children's Hospital

Thank you for your comments.

Should you wish to discuss this matter further, please contact our PALS Team on 01273 664973 or by email at pals@bsuh.nhs.uk.

Kind regards

Patient experience Team

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