"Better system needed"
About: University College Hospital / Gastroenterology University College Hospital Gastroenterology NW1 2BU
Posted by Honest162 (as ),
I have been attending UCH and previously Middlesex Hospital and since the change over the appointment system has declined. Each time I have attended I have had to wait a long time be seen. The latest appointment I had was Wednesday 1st July. I arrived half an hour early for my appointment at 1.00pm. At 2.15pm I was told by the nursing staff there would be a delay of 55 minutes. After another wait I was then told by the delay will be at least another one and a half hours! This was not acceptable. I would like to make another point. Why are there 5 or 6 patients all booked for all the same time? This should be looked at, to find a better system. Many thanks for “I hope” reading this and you will be able to improve the system.