"Cleaning left a lot to be desired"

I attended the Royal Hallamshire for an operation on my liver at the end of March this year. It was the worst stay in the hospital. The night staff on my ward were not very considerate of patients trying to sleep as they were having loud conversations and making noise. I had to keep fetching staff for two old dears with dementia who kept trying to get out of bed because no one was taking any notice of them. Also the three toilets for the ward were cleaned only in the morning; by tea time it could do with cleaning more than once a day. Some of the cleaners idea of cleaning left a lot to be desired. Most of them were very good but the rest seemed to have no idea what they were doing.