"I was a patient on the maternity ward and I could..."
About: South Tyneside District Hospital South Tyneside District Hospital South Shields NE34 0PL
I was a patient on the maternity ward and I could not possibly fault them. The care I received was top class as I mattered to them and it was all about getting me better so I could go home, but I couldn't possibly say that for my husband who's had a negative experience at A and E from having to wait ridiculous long hours to get seen and having to sit in the waiting area to watch a cleaner come by to clean the toilet using a mop she had used to clean in front of the drinks machine into the toilet and use her hand to pick up toilet paper from the ground without gloves and using the same hands that wasn't washed to refill toilet paper and napkins. Is this not how diseases are spread? Cleaners should be very careful how they handle cleaning because they are our first line of defence against illness. So I wasn't impressed at all.