"Great service"

About: Colchester General Hospital

I was given a Urology appointment for an enlarged prostate, From the time I walked through the door at 0630hrs I was given brilliant treatment ,nurses came to make sure I was OK, a doctor came to explain the operation and how long it would take, kept my mind at rest, during the operation I was given details of what was happening and reassured throughout the procedure. Back on the ward I was made comfortable and everything was again advised what was happening. could not fault the care, a visit twice from the surgeon to make sure all was ok. Discharged the next day given advice on what to do, supplied with additional information via leaflets given advice on who to contact should I have any concerns. Thank You Colchester Gen. for all that you have done, My life is now a lot better 24 hrs. a day.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Colchester General Hospital

Many thanks for your comments and taking the time to submit them. We try really hard to improve our services based on the comments we receive from our patients, their relatives or carers. We have a quarterly At Our Best Awards scheme which recognises staff achievements and thanks them for what they do. It has a team category, an individual and a volunteer category. You could enter the team/the person you were kind enough to write in about, by clicking here! http://www.surveymonkey.com/s/At_Our_Best_Awards Also, could you email me, using the reference “+ve Comment on Urology at 13/01/2015 11:22:24 ”, please so we can pass on your good wishes? Many thanks Paul Searle, Head of Communications Colchester Hospital University NHS Foundation Trust info@colchesterhospital.nhs.uk

  • {{helpful}} of {{total()}} people think this response is helpful